Air New Zealand Lost & Found

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If you misplace an item while traveling with Air New Zealand, you can reach out to their Lost & Found service to report and recover your belongings.

Here’s what to do:

Report a Lost Item Online

Go to Air New Zealand’s official website and complete the Lost Property Form. This is usually the fastest way to submit a report.
Be sure to include flight details, a clear description of the item, and your contact information.

Contact Customer Service

If you’d rather speak directly with a representative, call Air New Zealand’s customer service. Have your flight details and item description ready.

📞 Lost property inquiries: 0800 428 786

Airport Lost & Found

If the item was lost at the airport itself, contact the Lost & Found office at that location. Air New Zealand can direct you to the correct airport contact information.

Tips for Quicker Recovery

• Report the loss as soon as possible.

• Provide specific details such as brand, color, size, and distinguishing features.

• Keep your baggage tag or boarding pass handy for reference.

For more help, you can also contact Air New Zealand directly at 0800 737 000 (Local NZ) / +64 9 357 3000 (International).

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