Air New Zealand Hong Kong Office
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As of August 2025, Air New Zealand, the country’s national carrier, provides
regular passenger services to 20 domestic and 30 international destinations
spanning 18 countries, including Hong Kong.
Air New Zealand (photo credit to Air New Zealand Official Facebook)
Contact Air New Zealand
Air New Zealand offers scheduled flights between Hong Kong and Auckland / Wellington.
| Air New Zealand Hong Kong Contact Information |
|---|
Hong Kong Office (GSA) Asia Contact Centre Tel: +852 2862 8988 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:30 pm (Monday - Friday) For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Air New Zealand Cargo Tel: +852 2769 8660 Fax: +852 2718 3552 Email: hkgc@airnz.co.nz Air New Zealand Hong Kong Airport Office Flight Information: +852 2216 1088 Baggage Services Lost and Found Tel: +852 2216 1023 / 1024 Fax: +852 2382 4543 Email: baggage.services@jasg.com Airport Name: Hong Kong International Airport
Air New Zealand Hong Kong Office Location Map
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Queries handled by Air New Zealand Hong Kong Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Air New Zealand Codeshare
- Air New Zealand Duty Free
- Promotional Fares
- Animals and Pets
- Air New Zealand Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Air New Zealand Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Star Alliance Codeshare
- Air New Zealand Cargo
- Airpoints
Air New Zealand Cabin Crew (photo credit to
Air New Zealand Official Facebook)
Airpoints™, Air New Zealand’s loyalty program, is open to members worldwide, allowing them to earn Airpoints Dollars™ on eligible Air New Zealand flights, as well as partner airline and Star Alliance flights; the airline has been a Star Alliance member since 1999.
For further assistance, contact Air New Zealand’s 24-hour bookings and enquiries center.
| Head Office (HQ) | Tel | |
|---|---|---|
|
Air New Zealand 185 Fanshawe Street Auckland 1010 New Zealand |
0800 737 000 (within NZ) +64 (0)9 357 3000 |
info@airnewzealand.co.nz |
folder_open Air New Zealand Ticketing Offices