Air New Zealand Shanghai Office
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As of August 2025, Air New Zealand, the country’s national carrier, provides
regular passenger services to 20 domestic and 30 international destinations
spanning 18 countries, including China.
Air New Zealand (photo credit to Air New Zealand Official Facebook)
Contact Air New Zealand
Air New Zealand offers scheduled flights between Shanghai and Auckland / Wellington.
| Air New Zealand Shanghai Contact Information |
|---|
Shanghai Office Unit 1208-1209, 12th Floor Citic Square No. 1168 Nanjing Road West Shanghai 200041 P.R.China Tel: 400 101 8080 (Mandarin / English) or +86 21 2325 3333 Fax: +86 21 2325 3300 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:00 pm (Monday - Friday) Cargo Services Regional Office Air New Zealand Cargo Shanghai (PVG) Fax: 86 21 68352896 Office Hours: 9:00 am - 5:00 pm (Monday - Friday) Baggage Services General Enquiries (Shanghai) Tel: +86 21 2325 3333 Airport Name: Shanghai Pudong International Airport
Air New Zealand Shanghai Office Location Map
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Queries handled by Air New Zealand Shanghai Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Air New Zealand Codeshare
- Air New Zealand Duty Free
- Promotional Fares
- Animals and Pets
- Air New Zealand Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Air New Zealand Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Star Alliance Codeshare
- Air New Zealand Cargo
- Airpoints
Air New Zealand Cabin Crew (photo credit to
Air New Zealand Official Facebook)
Airpoints™, Air New Zealand’s loyalty program, is open to members worldwide, allowing them to earn Airpoints Dollars™ on eligible Air New Zealand flights, as well as partner airline and Star Alliance flights; the airline has been a Star Alliance member since 1999.
For further assistance, contact Air New Zealand’s 24-hour bookings and enquiries center.
| Head Office (HQ) | Tel | |
|---|---|---|
|
Air New Zealand 185 Fanshawe Street Auckland 1010 New Zealand |
0800 737 000 (within NZ) +64 (0)9 357 3000 |
info@airnewzealand.co.nz |
folder_open Air New Zealand Ticketing Offices