Virgin Australia Baggage Allowance

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Passengers traveling with Virgin Australia are welcome to bring:

Carry-On Allowance

1 Small Bag + 1 Personal Item

The carry-on bag must adhere to the following requirements:

• Maximum Dimensions: 23 cm x 34 cm x 48 cm (105 linear cm / 41 in)

• Maximum Combined Carry-on Weight: 7 kg / 15 lb

Suit pack or garment bag must be non rigid/unfolded and must adhere to the following requirements:

• Maximum Dimensions: 11 cm x 60 cm x 114 cm (185 linear cm / 73 in).

In addition, the following items are allowed:

• Laptop computer, a handbag, pocketbook or purse
• An overcoat, wrap or blanket
• An umbrella without metal points, or walking stick
• A small camera or pair of binoculars
• Infant food for consumption in flight
• A pair of crutches or prosthetic devices for your use, provided that you are dependant on them for mobility

REMINDER: Bulkhead seats do not have underseat storage during takeoff and landing.

Check-In Limits

Check in limits vary for domestic and international flights. For Domestic flights the allowance also varies by the fare type. It is best to check the Virgin Australia official website for current policy.

Excess & Oversized Baggage

• You are allowed to check-in oversized baggage if each item does not exceed 32 kg in weight and if it is heavier than 32 kg, it must be shipped as freight.

• Non-Standard baggage items that are not Sporting Equipment or Infant items are weighed at check-in and charged according to their actual weight. This includes musical instruments.

• Wheelchair / mobility aid is free of charge if required for personal use.

• Eligible to check-in 1 car seat or booster seat, per child travelling, free of charge.

International Flights

For more details on excess baggage charges by route, visit Virgin Australia's International Excess Baggage Charges Chart.

Baggage Handling Contact

Virgin Australia Baggage Contact Centre can be contacted on:

Australia (Toll Free) : 1300 170 911
New Zealand (Toll Free) : 0800 443 744
USA (Toll Free) : 866 810 7162
All other Countries (International Tolls apply) : +61 7 3295 2257

Virgin Australia Baggage Contact Centre 0800 443 744 can assist with all enquiries relating to delayed or missing checked baggage, or mishandled baggage claims.
 



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